shannon chastain
I was at advance auto parts next door getting my battery tested (it was bad). They could not change it due to the type of vehicle. I would have to go to an auto repair shop. Only problem was my car was completely dead and advance auto parts equipment was too weak to jump it. I called C&C automotive at 5:26 pm (they close at 5:30pm) the sweetest lady by the name of Jamie answered the phone. I explained to her what was going on and asked if i could get my car running could someone please put a battery in today. She placed me on hold and came back to the phone and stated she has a tech by the name of Justin that would walk over and give me a jump to get me to the shop and he will stay and change my battery. I just hope Jamie and Justin know what a blessing they were to me that day. It’s just me and my daughter so i have no idea what i would have done if they did not come to my rescue! If i could give Jamie and Justin more than 5 stars i would!! This was intended for Washington rd location !
Response from C&C Automotive2 days ago
Shannon, thank you so much for this 5-star review and for sharing your story! Calling minutes before close and still getting help is exactly the kind of care we hope every customer gets, and Jami and Justin did just what we'd want. Walking over to jump your car and staying late to put in the new battery shows the heart of our team, and we'll make sure both of them hear how much it meant to you and your daughter. We're so glad we could be there when you needed us, and we're always here if you need anything down the road!








