C&C Automotive, Your Car Care Pros

first visit? here is how it works

What to Expect

No surprises. No work starts until you approve it.

Never been to us before? Here is exactly how a visit works, from booking to pickup. C&C Automotive has been family-run since 1977, with six shops across the CSRA, and the process is the same at every one of them.

The short version: we inspect your vehicle, we send the findings and the estimate to your phone with photos, and nothing gets repaired until you say so.

from booking to pickup

Your Visit, Step by Step

  1. Book Your Visit

    Book online in about a minute through our Tekmetric scheduler. Click any Make An Appointment button on this site, pick your shop, and pick a time. Prefer to talk to a person? Call your nearest shop and we will set it up.

    All six locations are open Monday through Friday, 7:30 AM to 5:30 PM: Downtown Augusta GA, West Augusta GA, Martinez GA, Thomson GA, Warrenville SC, and Aiken SC.

    • Online booking works any time, day or night
    • Walk-ins are welcome for quick services, but appointments get priority
    • Same-day requests? Just give the shop a call

  2. Arrive or Drop Off

    When you arrive, a service advisor checks you in and listens to what is going on with the vehicle. If you cannot stay, you do not have to.

    • 24-hour key drop at every location for after-hours check-in
    • Free shuttle service at all six shops, call ahead to confirm timing
    • Rental cars can be arranged for longer jobs, ask your service advisor when you book

  3. Digital Inspection With Photos

    A technician looks over your vehicle and runs a Tekmetric digital vehicle inspection. The tech photographs and documents what they find, good and bad, right on the inspection. You are not taking anyone's word for it. You will see it.

  4. The Estimate Comes to Your Phone

    You receive the inspection and the estimate by text or email, photos included. You can see what the technician saw, what we recommend, and the price for each item, all from your phone. No standing at a counter trying to make a decision on the spot.

  5. You Approve Before Work Starts

    Nothing gets repaired until you say so. Approve or decline each item remotely, right from the estimate, before any work begins. Have questions? Your service advisor is a phone call away and will walk through exactly what is covered under warranty before the repair starts.

  6. Repair by ASE-Certified Technicians

    Once you approve, our ASE-certified technicians get to work. We have ASE Master certified techs on staff and we service domestic and foreign vehicles, including Jaguar and Land Rover. Same-day service in most cases.

    • Financing through Klarna and Affirm can be set up at the counter

  7. Pickup and Warranty

    Your advisor lets you know when the vehicle is ready. Most repairs leave the shop backed by our 2-year / 24,000-mile warranty, which covers our labor and the parts we supply, whichever comes first. The shop that did the work stands behind it. More than 25 miles from that shop? Covered repairs are also protected through the Certified Auto Repair Nationwide Warranty at participating shops across the U.S. and Canada.

    • We accept Visa, MasterCard, Discover, American Express, debit, cash, and personal checks

  8. After Your Visit

    If a covered repair ever acts up and you are within 25 miles of the shop that did the work, bring it back there and they will make it right.

    Want to learn more about your own car? We offer free Car Care 101 classes, just call us to sign up. And every Saturday morning from 8:05 to 10:00 AM, The C&C Automotive Show on WGAC 580 answers caller questions live on the air.

questions first-time customers ask

First Visit FAQ

Ready for a Shop That Shows Its Work?

Six C&C Automotive shops across Augusta GA, Martinez GA, Thomson GA, Aiken SC and Warrenville SC. Book online in about a minute, or call your nearest location.

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