ANSWERS TO COMMON QUESTIONS
Frequently Asked Questions
The questions we hear most at C&C Automotive: hours, warranty coverage, financing, drop-off, payment methods, and what our techs can (and can’t) work on. If you don’t see your question here, give your nearest shop a call.
All six C&C Automotive shops are open Monday through Friday, 7:30 AM to 5:30 PM. We are closed on Saturdays and Sundays. After-hours drop-off is available at every location.
Walk-ins are welcome for quick services like state inspections, oil changes, and check-engine-light scans, but appointments always get priority. You can book online through Tekmetric. Just click any 'Make An Appointment' button on this site.
Yes. We partner with Klarna and Affirm for pay-over-time plans. Klarna splits the bill into four interest-free payments, and Affirm spreads a larger repair across longer monthly installments. Both are set up at the counter when you pay. See our financing page for details.
Most repairs are backed by our 2-year / 24,000-mile warranty (whichever comes first), and the C&C Automotive shop that did the work takes care of any warranty issue. If you're traveling or outside the area, coverage continues through the Certified Auto Repair Nationwide Warranty at participating shops across the U.S. and Canada. Engines, transmissions, used parts, tires, commercial vehicles, paint, and body repairs are excluded from the nationwide coverage.
Every C&C shop runs a complimentary local shuttle while your car is with us. For longer jobs we can arrange a rental car. Ask your service advisor when you book, or call your nearest store, and we will tell you what we can do.
We accept Visa, MasterCard, Discover, American Express, debit, cash, and personal checks. Financing through Klarna and Affirm is available at most locations.
Yes. C&C Automotive employs ASE-certified technicians at every shop, including five ASE Master Mechanics across our locations. Our technicians also train year-round to stay current on the latest tools, diagnostics, and repair techniques. More on the family and the shop's history is on our about us page.
Yes, all four. Our technicians service domestic brands (Ford, Chevy, GMC, Dodge, Ram, Jeep, Chrysler, Cadillac, Buick, Lincoln), Asian brands (Toyota, Honda, Nissan, Hyundai, Kia, Mazda, Subaru, Mitsubishi, Lexus, Acura, Infiniti), and European brands (BMW, Mercedes-Benz, Audi, Volkswagen, Volvo, MINI, Porsche). Exotics like Maserati and Alfa Romeo are handled by appointment. Find your make on our vehicles page.
A standard oil change with one of our techs takes about 30 to 45 minutes once you're in a bay. Booking ahead is the fastest path through, since walk-ins may wait longer during busy stretches.
Yes. Every C&C Automotive location has a secure after-hours drop-box. Park in our lot, fill out the envelope with your contact info and concern, drop the keys in the slot, and we'll call you in the morning before starting work.
We offer a free check-engine-light scan that reads the trouble code. Full diagnostic work, like pinpointing the root cause of a complex driveability issue, an electrical fault, or an intermittent code, is billed at a flat diagnostic rate and credited toward the repair if you authorize the work.
Yes. We sell and install tires from major brands, and we also handle tire rotation, balancing, wheel alignment, and TPMS sensor service. Call your nearest shop for pricing on your size.
In most cases we recommend against it. Our 2-year / 24,000-mile warranty covers parts and labor only when we supply the parts. Customer-supplied parts get labor-only coverage with no parts warranty. If a customer-supplied part fails, you pay for the part and the labor a second time.
Yes. Several of our shops handle small and mid-size commercial fleet accounts (vans, trucks, service vehicles). Call your closest location to set up a fleet account and get billing details.
We have six locations: Downtown Augusta GA, West Augusta GA, Martinez GA, Thomson GA, Warrenville SC, and Aiken SC. Each shop's address, phone, and map link is on our locations page.
Still have a question?
Call your closest C&C Automotive location or book an appointment online and we’ll take it from there.

